INSTALLATION, MAINTENANCE & REPAIR FOR ALL OF YOUR WIRELESS communications and technology NEEDS
For over 30 years, PMC Wireless has been selling, designing, installing, repairing, and maintaining wireless communications and technology solutions for government and enterprise customers.
Since the company’s inception in 1988, we have built our reputation on the principle of providing superior customer service and technical support. Our success is predicated on maintaining our focus on each customer, hiring the best team members, and enabling our customers to obtain the highest possible return on the total cost of ownership of the solutions they have entrusted with PMC Wireless.
We pride ourselves on being responsive, reliable, and doing our best to exceed customers’ expectations.
In order to achieve our customer service goals, PMC Wireless is committed to providing our engineers and field technicians with ongoing training, continuing education, and certifications on the latest technologies and software applications from the industry’s leading manufacturers. You can depend on our teams’ thorough product knowledge and hands-on experience in deploying and maintaining every solution we offer.
Installation
The success of any voice, security, or data solution deployment relies heavily on the installation’s project management, including design specifications, installation, field testing, optimization, and, ultimately, a smooth handover and orientation. At PMC Wireless we maintain Accredited Project Management Professionals on staff with a proven track record of delivering projects on time and within budget.
We support the planning, integration, and deployment of projects of all scopes and sizes, from week-long single-site projects to multi-year state and region-wide initiatives.
- Turnkey Radio System Installation
- Distributed Antenna System Installation (PS-DAS)
- Mobile Subscriber Unit and In-Vehicle Repeater Installation
- Mobile Data and Digital Video System Installation
- Access Control Management
- Tower Installation
Maintenance and Repairs
For over 30 years, PMC Wireless has provided maintenance and repair for many of the largest government agencies in Metro New York and New Jersey, as well as a variety of commercial customers. We recognize how challenging it can be to rely on service providers with rigid processes that ultimately slow or inhibit the customer service experience. With this in mind, we created our customer-first initiatives to make sure we rapidly respond to your service requests and provide proactive maintenance plans with service-level agreements that best meet your requirements.
PMC Wireless Maintenance Service Level Agreements Include the Following Options:
- 365 days with 24/7 response times
- 7 days with 8-5 response times
- 5 days with 8-5 response times
- Customized SLAs to meet your specific requirements
Warranty Maintenance Support Including:
- Warranty-Depot Diagnosis and In-House Equipment Repair
- System Troubleshooting, Optimization and Expansions
- Antenna Line Sweeps and Reports
Give us a call today. We would welcome the opportunity to come out and discuss how PMC Wireless can support your mission and take technology maintenance and repair issues off your plate.
With extensive experience selling, servicing, maintaining, installing, and repairing wireless voice, video, and data solutions, we are always there to support you in finding the solution you need to make the right call at the right time.
We are honored to support our dedicated first responders who put their lives on the line every day to keep our communities safe, and it shows by how we conduct our business.
